SFL Flues & Chimneys
Pottington Business Park
EX31 1LZ

+44 (0)1271 326633 Contact us Today british


+44 (0)1271 326633

Technical Support is an important part of the SFL experience.

Our new knowledge base provides unrivalled expertise and support for our products to our customers. Whether you’re looking for online help or over the phone troubleshooting, we’re here to help. Our advice and knowledge section covers a wide range of flue and chimney related topics, providing you with all the information you need to help you with our products, from warranty registration to helpful articles. Explore below for more information on technical support, FAQs, parts and accessories, training courses or for the latest industry news from HETAS, SIA and more.

SFL Terms & Conditions Of Sale

View Here

Industry News

Register your SFL product warranty today

Register Warranty

Frequently asked questions

I need to place an order – How can I do this?

Please send your Purchase Order to orders@sflchimenys.com

What are your accreditations?

We are accredited by UK, USA & EU bodies.

  • CA Mark – 0086 CPR 740592/740593
  • CE Mark – 2797 CPR 496040/559419
  • UL Mark

I have ordered some product - How can I obtain an update?

Please call us on 01271 326633. Please have your Purchase Order Number or CO reference to hand.

I have a Supra Flue system installed and need to replace some parts. Can I buy this?

We no longer stock our Supra system however we would recommend our Supra + system with Supra/Supra+ adaptors.

I have a requirement for large diameter product. Do you offer this?

Yes, we offer Europa, Europa Plus, Nova Commercial & Supra Commercial. Please contact us on quotes@sflchimneys.com for more information

I have a query about my delivery – who can I contact?

Please call us on 01271 326633. Please have you Purchase Order Number or CO reference to hand.

Contact the Support Team

At SFL, we are committed to high-quality service all year round. Whatever help and support you need, at SFL we believe in offering quality service and answers to your question.

Opening Times
Monday to Thursday: 08.30am - 5:00pm
Friday: 8.30am - 13.30pm
Saturday: Closed
Sunday: Closed

+44 (0)1271 326633 Send us a Message

Product Enquiry

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