Warranty Claim Form

We are sorry to hear that you have experienced a problem with our product.

With over 50 years of manufacturing experience and a proven track record in the field, SFL takes all quality concerns very seriously and fully investigate any claim that is made.  Please complete the following form and provide as much information as possible.  You can upload images, photos, documents, videos and many other formats.  The more information you can provide the better we can analyse your claim.  

  • This is the unique number you were emailed when you registered the product / installation. The Product Registration Number begins with SFL16WAR.
  • Please enter your phone number
  • Please provide a full account as to the nature of the warranty claim. You can also upload any MS-Word document or images using the UPLOAD function below.
  • Please upload any documents, images etc. in support of your warranty claim. The more information you provide the easier SFL can process any potential claim.
    Drop files here or
    Accepted file types: pdf, doc, docx, txt, rtf, zip, wma, mpg, flv, avi, jpg, jpeg, png, gif.
  • Please ensure that you have downloaded, read and understand the Terms and Conditions of the product warranty.


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